B2B trgovina

B2B trgovina

B2B trgovina je prodajni kanal, s pomočjo katerega obstoječim in tudi vsem novim poslovnim partnerjem omogočimo enostavnejše poslovanje z vašim podjetjem. Prednosti implementacije B2B trgovine je veliko. Najpomembnejša pa je, da s procesom digitalizirane prodaje poslovnim partnerjem zmanjšamo stroške administracije in minimaliziramo število človeških napak.

Prednosti B2B trgovine

  • Digitaliziran prodajni proces 
  • Hitrejša komunikacija s strankami 
  • Razbremenitev ne nujnih telefonskih pogovorov 
  • Nižji stroški administracije 
  • Manjše število napak v komunikaciji 
  • Večja konkurenčnost 
  • Dostopnost 24/7 
  • Dostopnost preko mobilnih naprav - pametni telefon in tablični računalnik 

Zakaj B2B trgovina?

Z B2B trgovino optimiziramo vaš obstoječi prodajni proces in ga digitaliziramo. Na ta način poenostavimo celotni prodajni proces. B2B trgovino povežemo z vašim ERP sistemom, CRM sistemom, računovodskim programom ali kurirsko službo. 

Več o tem katere ERP in računovodske sisteme že podpiramo najdete tukaj.

Večja učinkovitost – s pomočjo B2B trgovine pospešimo prodajo in se tako izognemo nepotrebni komunikaciji s strankami. Prodajno osebje je tako razbremenjeno in se lahko posveti prodaji, s čimer se poveča učinkovitost na delovnem mestu.

Veliko procesov se avtomatizira, kot npr. Izdelava ponudb ali dobavnic, urejanje logistike, preverjanje zaloge/ dobavnih rokov, podpora strankam, itd., s čimer skrajšamo vse postopke in prihranimo veliko časa.  

Preglednost – B2B trgovina prinaša preglednost za vse deležnike. Za vas kot upravljalca B2B trgovine, kot tudi za uporabnika B2B trgovine.  

Na enem mestu vidite vse podatke o stranki, njenih nakupih, odprtih postavkah, ponudbah reklamacijah, itd. Prav tako pa ima tudi stranka celovit pregled nad: 

  • Naročili 
  • Odprtimi postavkami 
  • Dobavnimi roki 
  • Dobavljenimi/ nedobavljenimi artikli 
  • Tehničnimi podatki 
  • Reklamacijah  
  • Informacije o celotni ponudbi 

Vsaka stranka ima svoj dostop do b2b spletne trgovine. Tako vsaka stranka vidi svoje artikle in tudi svoje cene (odvisno od rabata oz. cenovne politike, ki jo lahko nastavite). Strankam je omogočeno, da naročila, ki se ponavljajo enostavno dodajo v prodajni proces. 

Rešitev za veleprodajo

  • Več nivojski dostop in pravice uporabnikov – distributerji, partnerji, poslovne enote, uporabniki 
  • Možno dodajanje različnih naslovov za dostavo 
  • Prilagoditev prikaza izdelka posameznim kupcem v B2B trgovini 
  • Napredne funkcije popustov (rabatov) 
  • Kreditni limit posameznega kupca 
  • V živo pregled ponudb, računov, transakcij, odprtih postavk, itd. 
  • Prodaja na zunanjih tržiščih, prilagodljivost jezikov in valut 
  • Povezovanje B2B trgovine z zunanjimi sistemi kot npr. ERP, CRM, dostavne službe, itd.

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